Remediation and Access to Remedy

Guidance on how companies can ensure proper remediation and access to remedy related to their supply chain commitments, including through effective grievance mechanisms

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Purpose & Summary

This Operational Guidance elaborates on the Accountability Framework’s Core Principle 9 to describe how companies can ensure proper remediation and access to remedy related to their supply chain commitments. This document focuses on remedy related to human rights issues and on overall processes for remediation. The companion Operational Guidance on Environmental Restoration and Compensation details appropriate remedy for deforestation, ecosystem conversion, and associated conservation values.

Topics in this guidance

1. Overview of Remediation and Access to Remedy

2. Company responsibility to provide access to an effective remedy

3. Company responsibility to provide for or cooperate in fair and just remedy

ANNEX 1: Criteria and indicators of an effective company grievance mechanism

ANNEX 2: Sample terms of reference for a company grievance mechanism

Endnotes

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Core Principle
Respect for human rights
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Core Principle
Access to remedy and environmental restoration
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Resources
Topic: Responsible production
A brief summary of the Framework's position and guidance on site establishment, land management, and remediation and restoration
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If you have specific questions about how the Framework can be applied in your context, or would just like to speak directly with a member of the AFi, please contact us below.

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